We support almost all major credit cards, PayPal, shopPay, GPay, and Afterpay. We will not collect or store your payment card detail. It will all be processed through the Shopify payment system.

Sorry, we DO NOT accept returns or exchanges. If your order contains missing or damaged parts, please contact us immediately and we will resolve the issue ASAP.

We offer a flat rate shipping of $15 across Canada via Canada Post. We will provide your tracking number or link when it is available. It is our customer’s responsibility to confirm the shipping address is correct before confirming the order. We offer $10 shipping when your order exceeds $200, and FREE shipping for orders over $350.

We simply love the hobby and want to bring model kits for all to try.

We're an online store only, therefore, we do not have the extra costs associated with running a physical store. We can then provide our customers with lower prices.

Shipping to the United States is a flat rate cost and free shipping for orders over $500.

$30 ($21.59 USD) – WA OR

$35 ($25.19 USD)- ID NV MT UT WY CA AZ NM CO ND SD NE

$40 ($28.79 USD)- MN IA KS OK TX MO AR LA MS AL GA FL SC NC TN KY VA IN WI OH NY VT NH MA ME CT RI NJ DE MD DC WV MI IL PA

*** We are not responsible for any broker’s fee, duties or any other incurred expenses when shipping to the United States

We are located in Victoria, BC, and usually ship out orders via Canada Post on the same day or next day.

For refence only: it usually takes one day to Vancouver area, two days to Calgary or Edmonton, and about one week to Toronto and Montreal area.

We understand that shipping costs are on the rise. That's where Gundam Safe steps in, a private warehouse solution tailored to consolidate orders and reduce shipping expenses.

This service is absolutely FREE! Upon receipt of your Gundam Safe order, we will send a photo of your order, labeled with your name. We will then set your order(s) aside from our standard inventory to guarantee that we never oversell!

You may place as many Gundam Safe orders and we will consolidate them when you are ready to ship.

Local pickup by appointment only. Our pickup location is at Broadmead Village Plaza near our warehouse. Just confirm with us before you leave and we will be there to wait for you. We also offer local pickup at Tullican mall/Pearkes by appointment.

Local pickup by appointment only. Upon receiving your Markham order, we will prepare your order and send you an email that includes a booking link where you can choose from a range of pick up times.

Our pickup location is at 190 Enterprise Blvd, Markham, ON L6G 1B3.

Yes and for FREE! But only from our Victoria warehouse to our Markham warehouse.

On checkout, select shipping, enter your address, select shipping method "Transfer to Markham". Once your transfer arrives, we'll notify you for pickup. We'll add your order to our monthly skid shipments to Markham.

As our shipments always arrive at Victoria first, this is a good way to secure your kit without having to pay for shipping costs.

Gunpla are super easy and fun to build. You only need a nipper to cut the pieces down and put them together!

You could but you don't have to! The Gundam Model kits comes with pre-color pieces, you only need a nipper to start! However, panel lining, painted parts will make it even better!