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Shipping and Delivery
FAQs
Do I need to Paint It?
You could but you don't have to! The Gundam Model kits comes with pre-color pieces, you only need a nipper to start! However, panel lining, painted parts will make it even better!
How long does it take for shipping?
It only depends on where you live. We are located in Victoria, BC, and we usually ship out orders via Canada Post on the same day or second day after we receive it. We will send you tracking information after we fulfill the order.
I live in Victoria area. How Do I pick up my order?
Local pickup by appointment Only. Our pickup location is at Boardmead Village Plaza near our warehouse. Just confirm with us before you leave and we will be there to wait you. We also offer local pickup at Tullican mall/Pearkes by appointment.
What is Gundam Safe and how does it work?
We understand that shipping costs are on the rise. That's where Gundam Safe steps in, a private warehouse solution tailored to consolidate orders and reduce shipping expenses. The cherry on top is that this service is absolutely FREE! Upon receipt of your Gundam Safe request, we snap a photo of your order, labeled with your name, and promptly send it to you. We then set it apart from our standard inventory to guarantee that we never oversell!